To use Online Banking YOU MUST RE-ENROLL.  The online banking login tab below will take you to the new system.  Or download our new app (yellow heart/G icon).  Your old username and passowrd will not work.  Select 'First Time User' to re-enroll.  More Info

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Contact Us

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Contact Us

At GenFed, we always look forward to hearing from you! We value your membership and your input, and we strive to continually improve your experience.


Call


Text

Text us about loans at 330-849-3013.

You can also text us using your local branch's phone number (for the Antwerp branch text Bryan).  The next time you have a quick question, give it a try!


Email

You can email us at info@genfed.com. E-mails will be forwarded to the appropriate department or branch within one full business day of receipt. Please do not send private information to this email account.

You can also contact us via secure email

Learn more

Or, send us a secured message through online banking.  Simply log in, choose the 'messaging' option under 'other features' and then choose the pencil to begin your message. 


Routing Number

Our routing number is 241273269.